EduManias recently published an article about the day in the life of a medical assistant. The article goes in-depth on what exactly a medical assistant is, the characteristics of a good medical assistant, and the traditional job duties medical assistants carry out. Medical assistants can end up working in a variety of different settings, which is a great perk for individuals pursuing this career path, as there is never a scarcity of jobs. They work alongside doctors and physicians typically in either outpatient facilities, ambulatory care facilities, clinics, or medical offices. However, the article also explains that there are traditionally two different career routes for medical assistants, being the clinical or administrative side of the career. However, throughout schooling students can expect to be educated and cross-trained in both.
For students considering a career as a medical assistant, the article suggests that students do the appropriate research and narrow down their choices for medical assistant colleges. For example, the article references Genesis Career College, which is a school with a medical assistant program that provides students with both classroom instruction and hands-on training opportunities.
The article also discusses the characteristics of a good medical assistant, as they must be people-centric and communication-centric to be the most successful within the role. Communication skills are especially vital for medical assistants, as they are the frontline workers in the majority of healthcare facilities and are patients’ typical first point of contact. A large majority of the job tasks revolve around communicating, both with patients and other healthcare professionals within the facility. For example, they may find themselves recording patients’ health concerns, checking over medical history, scheduling appointments, or maintaining patients’ records, which each involve a significant amount of human interaction. Medical assistants must also possess empathy, keen attention to detail, integrity, and most importantly, they must be dependable!
As mentioned previously, the article suggests that job duties may vary depending on whether workers fall onto the administrative or clinical side of the field. However, workers who are more on the administrative side may typically be responsible for scheduling patient appointments, greeting patients, handling patient billing, gathering insurance information from patients, or updating patients’ medical records.
However, those more so involved in the clinical side of the field would have extremely different job tasks. Examples would involve recording medical information and patient’s health history, assisting doctors with medical exams, collecting laboratory samples, managing prescription refills for patients, phlebotomy, and changing wound dressings. Although job tasks may vary, one thing is for sure: each day as a medical assistant will be a new adventure, and medical assistants are bound to be constantly kept on their feet!
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